Ninety days to a business that doesn't leak.
The Growth System Install connects your website, quoting, CRM, follow-up, and rebooking into one system that runs without you. Done for you, documented for your team, and guaranteed to ship complete. Built for established local service businesses that are tired of watching demand they already paid for slip away.
Built for businesses already getting inquiries, roughly $300K to $2M in revenue. Two installs per month, delivered personally.
Your busiest weeks are your leakiest weeks.
Inquiries sit while you're on a job. Quotes go out and vanish into silence. Customers love the work, then drift, because nothing reminds them to come back. None of this shows up as a line item, so it never feels urgent. It just quietly caps how big the business can get.
More ads won't fix it. More content won't fix it. Every dollar spent attracting new demand pours into the same bucket with the same hole. The Install fixes the bucket.
What gets built
Eight components, connected into one path from first click to repeat booking. Scoped from your Growth Gap Report, so we build what the evidence says is leaking, not a generic package.
Messaging and conversion pass
Your money pages rewritten around the buyer's problem, with one clear next step on every page.
CRM and pipeline setup
Every lead gets one home, in stages that match how your business actually sells. Built on your existing tools wherever possible.
Instant-response system
Missed-call text back, form auto-replies, and lead routing, so every inquiry gets a professional next step in minutes, even mid-job.
Quote follow-up sequences
Timed nudges that run until yes or no. Silence stops being treated as a rejection.
First-30-days onboarding
Confirmation, expectations, and a personal touch, designed on purpose instead of left to chance.
Rebooking and referral automations
Recall schedules by service type and a referral ask that fires at the happy moment.
The Scoreboard
Baseline metrics captured at kickoff and reported monthly, so improvement is visible instead of vibes.
Documentation and handoff
Training videos, written SOPs, and a live handoff call. I build my own replacement into every project.
The instant-response system ships in the first two weeks. You feel the change before the build is half done.
Included with every install
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Included
The Second Opinion Call
Before kickoff, a recorded 30-minute call where I review what you already own, your CRM, website, and prior vendor work, and tell you plainly what's worth keeping versus replacing. You should not pay to rebuild things that work.
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Included
The Competitor Snapshot
A one-page comparison of how two or three local competitors handle the same customer journey: response time, follow-up, review presence. Your gap, in market context.
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Included
60 days of post-launch support
Async fixes and tweaks after launch, so "what if it breaks when you leave" never happens.
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Included
The Review Engine
Automated review requests after each job, compounding the local search visibility you're already earning.
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Included
Two monthly Scoreboard reviews
Thirty minutes each for the first two months, so the numbers stay in front of you and momentum survives.
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Included
Messaging swipe file
Rewritten emails, texts, and phone scripts your team can reuse, extending the system into every human touchpoint.
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Included
Day-90 re-diagnosis
Your Growth Gap scored again against the kickoff baseline, so you see exactly what moved.
Why it pays for itself
The install is a fixed-scope, fixed-fee build, quoted up front before anything begins. No retainer, no hourly meter, no scope creep.
Fixed scope. Multi-location or unusually complex builds are scoped and quoted separately.
Here's the honest math: at typical local-service ticket sizes, two to three additional booked jobs per month covers the whole fee inside a quarter. Run it against your own average ticket. And this system doesn't stop working after a quarter. Follow-up, rebooking, and referrals compound, which is why the retention client above went from 5 to 7.8 bookings per customer per year.
Your Growth Gap Intensive fee credits in full toward the install when you book within 30 days of your working session. After 30 days the credit expires and the intensive stands on its own value, so the timing is worth taking seriously.
Want the system fueled as well as built? Add a Content Day, a month of strategy-first video and photos shot in one day, at a reduced rate with any install. The planning work overlaps, so the saving is real, not theater.
In their words
Nick, owner of Mod Studio in Atlanta, on what it's like to work with Lauren.
The numbers on this page come from real client work. The stories behind them, with the screenshots, live in the case studies.
Shipped or free.
Every component ships complete, documented, and working by the date we agree at kickoff, or I keep working at no charge until it does. And you keep everything built either way. No open-ended retainer, no activity reports standing in for results.
Who this is for
Demand exists and leaks
- Established local service business, roughly $300K to $2M
- Inquiries arrive but follow-up depends on memory
- You want it handled, not another to-do list
- You're ready to change how follow-up works
You need something else first
- Brand new or pre-launch? The Launch Build is the right door
- You want ad volume without touching the back end
- You want a retainer relationship rather than a finished system
Fair questions
I already have a CRM.
Owning software and having a working pipeline are different things. The intensive's mystery-shop usually settles this in the first week, with timestamps.
I've been burned by an agency.
So have most of my clients. This is a fixed-scope build with a shipped-or-free guarantee, and you keep everything built no matter what. There is nothing to cancel because there is no retainer.
My team won't adopt new tools.
I build on the tools you already have wherever possible, and everything new comes with training videos and a live handoff. Systems your team can't run don't count as shipped.
I don't have time for a three-month project.
You won't need to manage me. Weekly plain-language updates, async check-ins, and no meetings you don't want. Give me the outcome and I'll map the path.
The demand is already there. Stop losing it.
Start with the Growth Gap Intensive: worth it or free, and the fee credits in full toward your install. I take two installs per month, and the intensive is how a slot gets reserved.