Case studies / Attract · B2B healthcare IT consulting

A website rebuilt around the buyers it was missing.

+27.1%active users in 90 days
+18.7%sessions in 90 days
+293%LinkedIn impressions during the coordinated push

Business context

A consulting firm serving healthcare organizations with IT strategy and implementation. Their buyers are careful, research-heavy decision makers who compare several firms before ever making contact. In that market, the website is not a brochure. It is the first sales conversation.

The challenge

The firm had a strong service offering that its website was actively hiding. The language was generic enough to describe any consultancy. The site architecture didn't match how healthcare and technology buyers actually search. Organic visibility was minimal, and analytics existed but weren't connected to any business goal, so nobody could say what was working.

An Attract gap. The right buyers couldn't find the firm, and the few who did couldn't tell within seconds what it did or why it mattered.

Strategy

  • Restructured the website architecture around user intent, so each priority page answers a question a real buyer is asking
  • Rewrote the value proposition and every service page in the language of healthcare and technology buyers
  • Optimized priority pages for the search terms those buyers use
  • Coordinated the new messaging with LinkedIn content, so the two channels reinforced each other instead of operating separately

What was implemented

  • A rebuilt sitemap and page structure the team can extend without breaking SEO
  • New on-page copy reflecting a clear value proposition and the ideal client's journey
  • Google Analytics connected to lead-generation goals, with KPIs reviewed against business objectives
Google Analytics screenshot showing 615 active users up 27.1%, 611 new users up 27.0%, and 697 sessions up 18.7% versus the preceding period
The client's analytics at the 90-day mark: active users up 27.1%, new users up 27.0%, sessions up 18.7% against the preceding period.

What changed

+27.1%active users
+27%new users
+18.7%sessions
+293%LinkedIn impressions
  • Traffic rising steadily, with organic visibility replacing referral-dependent sources
  • Tracking now tied to lead-generation goals, so the firm can see what each change does

Why this is an Attract story

Nothing about the firm's services changed. What changed is that the right people could finally find them and immediately understand their value. That is the Attract stage doing its job: putting a clear, specific message in front of the audience it was written for. Once that foundation existed, every downstream stage got easier.

Is Attract your leaking stage?

Next case study: the 92% quoting funnel